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Instructions for Adding a Tenant to Your Portal

A tenant is someone who shares responsibility in the lease agreement. The principal tenant is the individual responsible for making rental payments.

Thali from TENNTS avatar
Written by Thali from TENNTS
Updated over 10 months ago

To add a tenant and grant them access to the portal, follow these steps:

  1. Log into Your Tenant Portal:

    • Open your tenant portal.

  2. Access Your Profile:

    • Click on the Profile icon located in the upper right corner of the platform.

  3. Navigate to Settings:

    • In the profile menu, select Settings.

  4. Select Users:

    • Click on Users to manage tenant accounts.

  5. Add a User:

    • Click on Add a User to input the new tenant's information.

  6. Assign Responsibilities:

    • To designate the new tenant as the principal tenant responsible for paying rent, check the option to set them as the Main User.

  7. Save Changes:

    • Ensure all information is correct and save your changes.

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